Terms of Use
Your use of this website constitutes your agreement with the Terms and Conditions as stated below. If you disagree with any of these Terms and Conditions, do not use this website.
If you are an underage person, you are not allowed to access or use this website. You further acknowledge and agree that you must be of legal age to purchase any of our products or services available on this website.
By submitting the order form and/or payment, you confirm that you have fully read, understood and agreed to be legally bound by these Terms and Conditions, which form the entire agreement between bangzhupaper.com and you.
Interpretation
In this document:
"Website" means bangzhupaper.com.
"Customer", "You" or "Yours" mean and refer to you and/or any other person submitting the Order to the Website on your behalf.
"Company", "We" or "Our" mean and refer to bangzhupaper.com.
"Product" is an edited essay, paper, and/or other written or edited Product that is drafted and delivered to the Customer in accordance with his/her Order.
"Order" means a written order of a standard electronic form that is filled and submitted online by the Customer to Our Website. Order specifies the scope of work and other requirements of the Customer regarding the Product.
Our Services
By submitting the Order and/or payment, You are purchasing the Product for Your personal, noncommercial use only. All the Products are edited by freelance proofreaders and editors who transferred all the rights and ownership regarding the Products to the Company.
You may find more detailed information about Our services on the page "How it works". It is Your obligation to read these Terms and Conditions and the page "How it works" before submitting any Order and/or payment to this Website.
Please note that all the new clients must be verified over the phone. Hence, You are obliged to provide Your correct phone number for the Company to be able to contact You. Otherwise, we reserve the right to refuse service.
Credit
The option “Save your money as credit” allows the money You paid on this Website to be saved in Your account for current and/or future purchases. Please note that the credit feature is optional. The money will be saved in Your account upon Your request/confirmation only. The credit money is not subject to refund.
Refunds
The Products are refundable only in the cases stated in the "Money back guarantee" document. Please view it for additional information on this issue. Mind that if You live in the European Union and have paid VAT in the process of payment transaction, You do not receive it back with a refund. You get back only the money or the percent of the price stated in the Prices section of the website. VAT is non-refundable. Please note that Discounts and our Extras, such as TOP Editor, Plagiarism report, VIP customer service and Advanced regular editor, are not subject to refunds either.
Copyright & personal use
Authors submitting documents to the Company for services retain copyright in such material. The Company does not claim any rights to such documents by virtue of providing its services, and will not disclose the materials or use it for any reason other than providing its services.
Plagiarism
You acknowledge that the Company will not edit a plagiarized document in such a way that it becomes original as this is regarded as “writing from scratch”. The Company may refuse or deny service to any Customer for this or any other reason without explanation.
Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from Our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from Our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.
Our guarantees
We guarantee that we follow all Your instructions; that We follow the formatting requirements that You state; that We conduct the necessary research; that We comply with the formal standard English style.
We don't guarantee any particular grade, and You cannot ask for refund in case You received an unsatisfactory mark.
Order placement
When You decide to place an Order on the Website, You agree to fill in an online form. There, You will be asked to provide certain personal information necessary to perform the Order. The Company shall on no condition disclose the information to any third parties. For further reference, please view Our Privacy Policy.
Note that Your email address will be used to send You notifications considering the most important stages of Order fulfillment, such as clarification of any issues, unread messages and Order completion. Your email and telephone number may be used for promotional and marketing purposes, to notify You of special offers and discounts, etc. Both Your email and Your phone must be verified. If You choose “VIP customer service“, notifications will be sent to Your mobile device informing You of when the editor starts working on Your paper and when it is ready.
In the order form, there are three special features that You can choose from: Preferred editor, VIP customer service, and Plagiarism report. In the "Preferred editor" field You can choose between four options: "Regular editor", "TOP editor", "My previous editor" and "Advanced regular editor". Choosing the first option will not influence the price for Your order. By choosing it, You agree that one of our professional editors/proofreaders will work on Your order, but You don't have the right to choose which one of them will actually do it. If You choose "TOP editor", one of our most experienced editors will work on Your order. In this case, the basic price of Your order, which is calculated on the basis of deadline, number of pages and type of editing, will increase as stated in the Prices section of this Website. If You choose the option "My previous editor", You will have to specify the ID number of Your editor. If the previous editor You select happens to be one of our TOP editors, the basic price of Your order will increase in the same way as if You were to choose the TOP editor option. If Your editor is unavailable, we will assign another professional editor to work on Your order. You can also choose an "Advanced regular editor" to work on Your order. The feature is available for a smaller fee than the TOP editor, and it will ensure a better result than "Regular editor".
Another special feature that You can choose is "VIP customer service". If You choose it, Your messages and requests will be processed in the first place and You will receive SMS notifications in the cases stated above. You are responsible for providing a valid telephone number, as otherwise we will not be able to render this kind of service. The price for this feature is stated in the Prices section of this Website.
If You choose the feature of Plagiarism report, a detailed report on the plagiarism level will be uploaded for You after You approve the case. A plagiarism report will be generated by the reliable system WebCheck. The price for this feature is stated in the Prices section of this Website.
In case you need to see all the materials used in your paper, add a Sources used extra to your order in your control panel. The price for this option is stated in the Pricing plans section of this Website.
If you need a proper table of contents for your paper, choose a Table of contents/Outline extra in your control panel. Find the price in the Pricing plans section of this Website.
You can add an Editor's check extra on the order page in your control panel if you need your paper to be proofread by an expert editor. The Price for this option is available on the Pricing plans page of this Website.
Fees and payment
Company's charges for the services provided are shown on the Company's Website. Please note that VAT is not included in the prices listed. It is charged to Customers from the European Union only. It will be added to the cost of the Order in the process of payment transaction. VAT is non-refundable.
If a Customer requires a type of work that cannot be classified as a regular type of services provided on the Company's Website or if a Customer requires the finished Product to be amended in a way that is inconsistent with the initial Order instructions, the Company may set own rate for delivery of the Service.
A Customer is invited to pay for the Order in advance, given the Company is reasonably confident that it is able to allocate a freelance editor to deliver the Product. If payment in advance has been provided, but the Company was not able to allocate a freelance editor to deliver the work, a full refund of the payment made in advance will be provided. Other cases of refunds are described in the "Money back guarantee" document.
Delivery of completed product
Upon completion, the Product is available for preview by the Customer in his/her personal account panel. If the work meets the Customer's expectations, he/she can press the Approve button and download the completed work.
After the Customer presses the Approve button, he/she is allowed to ask for a free revision only within 7 days. If Your order exceeds 20 pages, You can request a free revision within 14 days after approval. For additional information, consult Our Revision policy document. After the Customer presses the Approve button, he/she is not able to ask for any refund.
If a Customer does not receive a finished Product by the deadline, he/she receives a certain amount of refund. For further information on this issue, view Our Money back guarantee document.
The Company will not be liable for any delays or technical problems in delivery of the Product resulting from any malfunction of Customer's mail-server or Customer's Internet Service Provider.
Please note that You have 14 days to approve Your Order. Time for approval is calculated automatically from the moment the last version was uploaded to Your personal Order page. After the time has passed, the paper (or the part of the paper) is approved automatically.
After 7 days of the Order approval You will receive an email with an invitation to fill out a survey in Your personal account. There, You will have to assess the quality of the paper received, work of the editor and the Customer Support Representatives. This will help us to monitor Our quality better and improve Our service every day.
Free revision guarantee
Free revisions are possible only in cases stated in the Revision Policy. Please view it for further information on this issue.
Referral Program
We appreciate if You invite third parties to enjoy our services. Thus, we encourage You to receive up to 10% of the total sum paid by the Referrals involved by You.
Once the Referral Program has been activated, You can be asked to provide us with additional information necessary for processing your earnings with the Program.
You may use your earnings under the Referral Program for either covering your own costs to apply for our services, or withdrawing them to PayPal or Webmoney.
To make matters more convenient, we shall not send You the earnings under your Referral Program unless You earn 100 USD or more. In addition, You may initiate the withdrawal procedure by contacting our Customer Support Representatives at least four days prior to the payment period.
Usually, we can send You the earnings under your Referral Program between the 16th and the 20th day each month. However, we may change this term at our sole discretion.
You can refuse to use the Referral Program if you would like to. Moreover, we may cancel this Referral Program promptly in any case. In any of these situations we may withhold the inappropriately collected earnings under the Referral Program.
We encourage you not to use spam, web spam, including forums, social website spam or any other illegal means of promoting. All your emails must adhere to the CAN-SPAM Act of 2003, and/or any laws or regulations that govern your behavior in your jurisdiction. You shall not post referral discount codes to any coupon websites or use our Referral Program for cheating.
Privacy & security
We do not store credit card details, nor do we share the Customer details with any 3rd parties. For a full explanation of the Company's practices and policies related to the collection, use and storage of the online guests' information, please read Our Privacy Policy.
We may use any contact information (emails and phone numbers) submitted to this Website for the purposes stated in the "Order placement" paragraph of this document. If You would like to opt out of emails and SMS notifications from Us, please let Us know by contacting us. After We receive Your request, We will stop sending You messages immediately.
Warranties
By submitting the Order and/or payment, You acknowledge that You are in complete understanding and agreement with the statements above, as well as each of the following:
- You are in agreement that this Website is acquiring payment for the time and effort that goes into gathering, organizing, correcting, editing, posting, and delivering these materials and the maintenance, administration, and advertising of this Website.
- Authors submitting documents to the Company for services retain copyright in such material.
Limitation of liability
You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the "Company's Affiliates") harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing Our services; or (e) any printing or typographical errors in any materials associated with Our services. The Company shall bear no liability for: 1) Your final grade; 2) any consequences of Your submission of the Product to any establishment. In addition, You agree to defend, indemnify, and hold the Company and Company's Affiliates harmless from any claim, suit or demand, including attorney's fees, made by a third party due to or arising out of Your utilizing of Our services, Your violation or breach of these Terms and Conditions, Your violation of any rights of a third party, or any other act or omission by You.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR ANY INFORMATION PROVIDED ON THIS WEBSITE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You acknowledge and agree that We may unilaterally change these Terms and Conditions. We suggest reviewing these Terms and Conditions from time to time as any such changes will be reflected in this section of Our Website
